FAQs

 

  1. How do I make an online purchase?
    1. To make a purchase you must first select and add to the shopping cart the product you are interested in purchasing. Once you have finished selecting the products that interest you, you must go to the shopping cart and follow the steps that will take you to the checkout to make the payment and generate the order.
  2. What are the available forms of payment?
    1. We have the following forms of payment:
      1. Credit/debit card payment
      2. Wire transfer
      3. Yape
      4. Plin
  3. How long will it take to get my order?
    1. Lima: 2-4 business days (We offer a pick-up option)
    2. Province: up to 7 business days
    3. Madrid: 2-4 business days (We offer a pick-up option)
  4. What should I do if my order arrives damaged or incomplete?
    1. Contact WhatsApp +51989065147
  5. How can I track my order?
    1. Communicate on WhatsApp +51989065147
  6. How can I contact customer service?
    1. Communicate on WhatsApp +51989065147
  7. Are there special discounts for large or recurring purchases?
    1. Communicate on WhatsApp +51989065147 or to kuychi.pe@gmail.com